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May 25, 2006

Fill'er up with Spammy E-mail

Posted by Shane Keats at 10:07 AM

10 "free gas" sites that are high-volume e-mailers

With gasoline breaking the $3 per gallon mark all over the U.S. and prices throughout the world on the rise, consumers are understandably looking for anything that will help blunt the cost of "fill'er up, please."

Many people turn to the Web for help and find plenty of sites offering "free gas cards" for $500, $1000, even $1,500. But it's a search that could leave you with computer indigestion. In fact, search Google for "free gas" and your screen will be inundated with unsafe results. Six out of twenty first page results link to red sites for this recent search for "free gas." And five of the top eight sponsored links go to red rated sites.

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Searching for free gas yields many unsafe sites

What's the Catch?

What's wrong with a chance to get a free gas card? What's the catch? Like the free iPod sites that have come under increasing media and legal scrutiny sites that offer free gas cards often make their money in two ways that should trouble users in search of a freebie.

First, many free product sites use the allure of the "free offer" to encourage unsuspecting consumers to divulge their e-mail addresses. Once submitted, the address is provided to advertisers who inundate users' inboxes with solicitations. We know because we've signed up at each of these sites with unique, one-time-use e-mail addresses, then tracked the results.

Some consumers might accept an inbox full of spammy e-mail in exchange for $500 or $1000 in gas coupons. But the unfortunate truth is that the vast majority of consumers will never successfully complete the requirements to collect the gas card.

Why not? Consider the second way free product these sites make money. Many free product sites present users with unrelated product pitches – offers like trial subscriptions and credit card applications. Consumers must complete some of these offers to earn the gas card.

Again, some consumers might wonder what's wrong with accepting a new credit card or a 3-month trial membership in exchange for hundreds of dollars of gas. But free product sites intentionally structure their offers so that most users will fail to qualify. Industry insiders say that "breakage rates" (the percentage of users who fail to qualify for the free product) are often in the high 90s.

One tactic used to "break" the process is to swamp a user with literally dozens of screens of unrelated promotional offers. Another is to require the user to enlist five friends who in turn sign up and complete offers.

However a free merchandise site accomplishes breakage, breakage is the key to their business. Consider: If only 5% of consumers jump through all the hoops to get the free offer (free gas, or what have you), then the free merchandise site pockets all its revenues from the other 95% of users. For each credit card, product trial, or other sponsored offer a user accepts, the free product site gets paid $10, $20 or more from the sponsor. With sufficiently high breakage rates, fees from the sponsors greatly exceed free merchandise sites' payouts to users. Users come up short, of course – since most users are lost in the breakage complexity, and get nothing. But for the free merchandise sites, it's a great business – entice users with a tempting offer, confuse them with tough or complicated fine print, and make money when consumers give up and leave empty-handed.

10 Misleading Gas Card Promotions

For readers who want to know in detail how these sites break the freebie seeker, we provide an illustrated example later in this blog. But first, we present a list of 10 sites, sign-ups at which all resulted in high volumes of e-mail flowing to our inboxes. We found these sites while searching Google for the keywords ‘free gas card' ‘free gas' and variations of them. Note that visiting these domains directly may not show a free gas offer.



shopherefree.net (64 e-mails per week)
Signing up at Shopherefree resulted in the lowest volume of e-mail into our inbox, but as we show later in this piece, the site has a black belt in "breakage."


internetopiniongroup.com (67 e-mails per week)
This site offers an answer to "How does this work?"
Our sponsors cover the cost of your free gift!
1. Simply choose which free gift you would like
2. Enter your email address.
3. Then complete our sponsored offer(s)!

They don't tell you how many e-mails their sponsors might send. We received sixty-seven e-mails when we signed up here.


consumerincentivepromotions.com (78 e-mails per week)
Read through the fine print and you learn that users are required to successfully complete six offers from advertisers to qualify for a $250 gas card.


onlinerewardcenter.com (81 e-mails per week)
Onlinerewardcenter and consumerincentivepromotions are located in the same Del Ray, Florida building and have the same six offer requirement. And lest readers think these are unpopular sites, consider this: onlinerewardcenter's Alexa rank is 3,695.


superbrewards.com (84 e-mails per week)
We went through thirty-five screens each featuring a single promotional offer, one screen with thirty-plus offers (some offers automatically checked ‘yes'), and one screen with another ten offers. That was simply the preamble to the "last step" that featured another glut of promotional offers and a "congratulatory statement" that was anything but encouraging.


allfreegifts.net (92 e-mails per week)
Here are some examples of the ninety-two e-mails per week we received when we signed up here.

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Some of the e-mail subject lines from our sign-up at Allfreegifts

freegascard4u.com (105 e-mails per week) Landing pages typically offer little or no detail about program requirements.


freegascard4u_home.gif
Freegascard4u's landing page lacks useful and important details.



emarketpanel.com (117 e-mails per week)
Before a user submits his e-mail address to emarketpanel, he should consider the one-hundred and seventeen e-mails per week we received when submitted our e-mail address here.


consumerrewardzone.com (188 e-mails per week)
SiteAdvisor received one hundred and eighty eight e-mails per week when we signed up here making consumerrewardzone the second worst site of this list in terms of e-mail volume.


brandsurveypanel.com (361 e-mails per week)
Brandsurveypanel has the dubious distinction of generating the highest average e-mail volume of the 10 sites listed here. When we signed up, we received 361 e-mails per week.


Breakdown Lane

For shopherefree, the first Web site on our list, we decided to take readers through the entire process to show how these sites "break" a user, even one who is reasonably sophisticated about technology and Web marketing.

freegascard.shopherefree.net, the 'free gas' search landing page, acknowledges users' skepticism. The site asks and answers the question top most on a user's mind: "Too good to be true? …Definitely not!" This landing page goes on to explain "how we do it..."

Each month companies rely on us to help them conduct marketing surveys and introduce new products and services to consumers. In exchange for your feedback and as a reward for trying their products and services, (some of which are being offered free through this website) you will be given a $500 Gas Card absolutely free.

It sounds so simple. In reality, the process is anything but. Step 1 asks for personal information including date of birth:

shopherefree_step1.gif

Step 2 presents nine offers, at least one of which must be "reviewed."

shopherefree_step2.gif

We selected the first offer to review. Here's how the default options looked:

shopherefree_step2_refinanc.gif

When we clicked "No Thanks!" and clicked continue, we received the following dialogue:

shopherefree_step2_refinance2.png

We tried a different tactic, selecting "I am NOT interested in this offer" from a pull-down menu.

shop_step2_NotInterested.gif

When we clicked "continue"...

shop_step2_BestTimeToCall.gif

We were prompted to "select the best time to call." Remember: this step is supposed to be optional. We tried another tactic, filling out the form, but unchecked the agreement to be contacted by a mortgage specialist. Not possible:

shop_step2_PleaseAgree.png

We agreed to be contacted by the specialist but kept the "Do NOT contact me about it" option. That combination wasn't going to work either:

shop_step2_optional.gif

We checked "I understand that this offer is optional and does not affect my free gift" and were able to proceed. Our new understanding is that the required "review" of an offer actually requires us to agree to be contacted by one of the Web site's advertisers, though the advertised services themselves are optional.

Step 3 looked similar to Step 2, except for the presence of a ‘skip' button:

shop_step3.gif

Skipping brought up a new page, this one with 28 additional offers:

shop_step3_skip1.gif

We went back a page with our browser and tried to continue without selecting an offer:

shop_step3_must.png
Back to the 28 offer page. We tried to continue:

shop_step3_YesNo.png

Once again, remember that these steps are supposed to involved optional offers. We checked the "no" box 28 times and were allowed to continue. But the next screen we saw was truly surprising:

shop_step3_everyfreegift.gif

When we looked at our browser's address bar, we saw the following domain with a lengthy affiliate tracking code:

http://www.everyfreegift.com/landings/template_05.jsp?
product_id=4887&pid=1844165924&cid=CD849&lid=1006&ptid
=CD849.8fcee8c2bfee1ee8b8520e34e7e341b1.&etid=181

Shopherefree.net had just re-directed us to everyfreegift.com, a totally different Web site running a completely different promotion. We think most users would not understand this and would interpret the huge "Congratulations!" as indication that the process was complete. A user who unwittingly submits his e-mail address to everyfreegift.com in an effort to "finish" his shopherefree promotion could be signing up for an additional 93 e-mails per week.

Throwing in the Towel

We returned to Step 3 and accepted the first offer, in this case, a free Samsung cell phone.

shop_step4_samsung3.gif

The free phone required us to sign a two year cellular contract. After providing our social security number, which was required, and agreeing to the two year contract, we clicked ‘No' another 28 times on the next screen. We clicked continue and appeared to be near the end:

shop_step4_quantitieslimite.gif

But when we clicked on "Click Here (to) complete the sponsor's requirement" we were taken back to Everyfreegift.

shop_step3_everyfreegift.gif

At this point, we could not figure out how to actually complete the offer and get our free gas card. Our clicking ingenuity was exhausted. The site "broke" us.

In the process of being broken, our journey included viewing 86 offers and two visits to everyfreegift.com. We agreed to a two year cell phone contract and asked to be contacted by a mortgage broker about refinancing our home. We gave over our e-mail address, our street address, our phone number, our social security number, our age, and our time. In exchange, we got 64 e-mails per week.

Running On Empty

Consider someone who signs up at each of these 10 sites in hopes of getting some gas tank relief. That user's e-mail inbox could be deluged with an astonishing 1,237 e-mails per week.

We are not surprised to see misleading offers littering the sponsored results of search engines. Our recently published study on the safety of search engines found that sponsored results were two to four times more likely than organic results to lead to red or yellow rated sites. Nor are we surprised to see these offers showing up for ‘free gas' searches. Bad actors follow consumers, and consumers are concerned about gas prices.

We at SiteAdvisor strive to offer safe alternatives to common searches. Unfortunately, we cannot recommend any safe sites that offer free gas cards. We do enjoy GasBuddy.com, a site that allows consumers to search for the cheapest gas station in their zip code. Your local American Automobile Association club Web site often has good advice as well.

May 23, 2006

Green Cards, Red Sites Revisited

Posted by Hannah Rosenbaum at 11:00 AM

In February we blogged about some misleading Green Card Lottery sites that charge to “process” entries to the free US government Diversity Immigrant Visa Lottery program. Each year the US government conducts a lottery to issue 50,000 permanent resident visas, or “green cards”, to randomly selected qualified entrants. It is FREE to enter the Green Card Lottery through the US Department of State Web site, but numerous Web sites that are not affiliated with the US government charge applicants for entry submissions. Feedback from our readers confirmed our concern that many people may be confused about where to go to enter the Green Card Lottery, so we are revisiting the issue to highlight the key take-aways from our analysis of these sites.


We find these sites misleading for many reasons:

  • Deceptive appearances make it less than obvious that these sites are not affiliated with the US government.

    • These sites have official-sounding domain names such as official-green-card.org, usimmigrationsupport.org and us-green-card-lottery.org.

    • The word “official” appears throughout these sites and in their descriptions within search engine results. The description for greencardforall.org reads, “The Official Green Card program Official Online registration.”

    • These sites mimic the appearance of the US Department of State Web site.

    • These sites display US icons such as eagles, American flags and government buildings in order to give the appearance of a government site.

    homepagecomparison.png

    U.S. Department of State Web site                      Official-Green-Card Web site

  • Aggressive marketing tactics attempt to scare applicants into using their services in order to prevent disqualification. There are strict guidelines that applicants need to follow, but the value of a Web site’s review of an applicant’s entry form is generally limited.

  • The value of their services is unclear at best. It’s always helpful to have someone review an application for mistakes, but we doubt that these sites are the first place to turn. The State Department Web site provides detailed information about the program, application requirements, and the locations of US embassies and consulates. Applicants may be concerned about the digital photo requirements, but there are other ways to get assistance. For example, the New York Public Library will help applicants take, adjust, and scan pictures.

We are particularly concerned that these sites may take advantage of user ignorance:
  • Many applicants may be unaware that the Green Card Lottery is free and will end up paying a fee under the assumption that this is the standard entry procedure.

  • These sites dominate the search engine results for such search terms as “green card lottery.” Twelve out of 20 first page Google search results (including 7 out of the first 11 ads) for the phrase “green card lottery” linked to these misleading sites. Using a search engine to look for information about the program could easily take applicants to a misleading site.

Google Search_0523v2.png.png
A Google search for "green card lottery" returns many misleading sites.


The bottom line: It is free to enter the Green Card Lottery through the US Department of State Web site. Government Web sites are the best source for the most accurate and up-to-date information about the lottery program. There’s little reason to pay third parties to enter the lottery. We do not recommend using a non-governmental Web site that employs misleading or overly aggressive sales tactics to submit Green Card Lottery entries.


Where to find information:

U.S. Department of State
unitedstatesvisas.gov
U.S. Citizenship and Immigration Services


Consumer Warnings:

U.S. Department of State Warning
FTC Warning
Better Business Bureau Warning
U.S. Citizenship and Immigration Services Warning


Ten Sites to Avoid (found in top Google search results):


Ten Tips for Green Card Lottery Applicants:

1. It is free to enter the Green Card Lottery at the U.S. Department of State Web site.
2. When searching online for information, look for sites that end in “.gov” to make sure you are visiting a government Web site. Government sites will have the most accurate and up-to-date information.
3. Web site appearances can be deceiving. Web sites that are not affiliated with the U.S. government may use images and descriptions that mimic government Web sites. They may claim to be “official,” even though they’re not.
4. Be careful when searching for information using a search engine. 60% of Google’s first page search results for “green card lottery” were links to misleading sites.
5. Lottery instructions are available in seven languages, and the unitedstatesvisas.gov Web site is available in six languages.
6. If you are seeking help with your application, first contact a government authority or legal expert, as opposed to a Web site that is not affiliated with the government nor of any legal expertise.
7. There are often local resources that can help you with your application and your digital photos (e.g. The New York Public Library).
8. Don’t be fooled by aggressive scare tactics about disqualification. There are strict guidelines that applicants need to follow, but the value of a Web site’s review of an applicant’s entry form is generally limited.
9. An applicant’s chances of winning the lottery are the same regardless of whether the applicant enters directly or through a service.
10. Don’t be lured by offers of free airline tickets to lottery winners. (We found many such offers to be highly misleading and subject to contingencies.)

May 18, 2006

Are Smileys Safe?

Posted by Jonathan Cohen at 02:20 AM

Five Examples Of Smiley Sites That Make Us :(

Over the last few months, we’ve heard from a lot of parents who ask us how spyware and adware end up on their family computer. A typical lament: “I just go to Amazon and Citibank, so why am I seeing pop-ups for Adult Friend Finder?” Parents, we have an answer – your teenager.

One of the benefits of testing so much of the Web is that we’ve developed a good sense of where the bad guys concentrate. And smiley sites are one of those dark alleys. For those of you who don’t know, smileys (aka emoticons) are graphic punctuation marks that people use to add emotion to their text communications, whether IM (Instant Messaging), SMS (mobile phone texting) or plain old e-mail. Now, who does the most IM’ing in your house? Yup, it’s your teen. What follows are five smiley sites that will leave you and your computer frowning. But first, a little background.

ComScore Networks estimates that a whopping 69 million Americans use instant messenger software. AOL, Yahoo! and MSN are the most common providers.

smiley-banner.PNG
(Source: http://elouai.com/icq-smiley.php)

Unfortunately, many smiley packs, often accessible as a free download, contain unrelated programs that harm users’ computers. SiteAdvisor tests show that spammers and adware distributors often find new users by offering “free” smileys. Fortunately, there’s still reason to smile. Free smiley downloads are available without Web safety threats. More on those later.

Navigating the Spyware Minefield

How do your kids get smileys in the first place? The major IM providers include a default set, but these get old fast. You can imagine the exchange: Jane IM's John: “Cool smiley. Where did you get it?” John IM's back. “Don’t remember. It was free on Google.” Jane searches Google for “free smiley.” The next thing you know, Jane’s installing a piece of adware with the pack of emoticons. Just how risky is that search?

googleminefield.PNG

Of the 20 links on this result page, eight (40%) point to sites that SiteAdvisor rates yellow or red. If Jane picks a random site from this list, she faces a 40% risk of infection. Do two such searches and the risk increases to 64%. Three times, 78%. So for useres making a series of unsafe searches, it's not unusual to find the family computer hosed.

Too Hot to Handle

hotbargetyouremoticons.png

The word “free” occurs six times in the ad page above. But Hotbar is hardly free. By default, Hotbar “enable[s] keyword search in Internet Explorer['s] address bar,” changes the IE search assistant to something called “ResultsMaster,” installs ShopperReports (a “FREE and easy-to-use comparison shopping tool” that shows auto-opening sidebar advertisements), and adds a weather bug from the Weather Channel.

hotbarmosaic.PNG

The three license agreements (Hotbar, ShopperReports, and The Weather Channel) presented during the Hotbar install total 9,514 words - more than twice the length of the U.S. Constitution. And that’s not all. Along with garden variety pop-up ads, our Hotbar installation showed us sexually-explicit ads as we browsed family-friendly content – including ads from from SexSearch.com and Passion.com while we browsed sites like MSN.com.

Frozen Smiles

Popular screensaver and emoticon provider Freeze.com delivers an installation with a dizzying array of add-ons and signups. Clicking on one of their search engine ads re-directed us to a page that required our e-mail address and presented us with 13 unrelated commercial offers including deals from Cheapflights, Walmart, and Colgate.

Freeze’s chill runs even deeper. Its install sequence made Freeze.com our home page and installed WhenU’s SaveNow, Newdotnet with Quick! Search Assistant, Desktop Weather by The Weather Channel and the Yahoo! Toolbar.

And what about that e-mail registration? When we signed up at Freeze.com, we received 94 very spammy e-mails per week. What kinds of e-mail are your kids signing up for? Here are some headlines from our Freeze.com inbox:

smileyinbox.PNG

Yikes.

The 'Must Accept Nonobligatory' Installation

nonobligatoryinstall.png

Sherv tells its users that they 'must accept the EULA before installing' the smileys. At the same time, users are also told that installation is “nonobligatory.” We suspect nine out of 10 teenagers are unable to parse this Orwellian locution. Frankly, we still don’t understand what it means. When we tried to decline, we received this image:

SHERVNEWNOTNETFALSECANCELIN.png

Emotional Wreck

The first thing we saw when downloading EmoInstaller was a poorly explained dialogue:

SHERVZANGO1STBOX.png

Later in to the process, 180Solutions (Zango’s maker) was somewhat more forthright (“…because it’s paid for by advertising”). Unfortunately, 180 pre-checked the box for “I am 18 or older.” We don’t imagine there are a lot of teenagers who would ever say, “Oh well. Guess I’m not old enough to have smileys.”

SHERVZANGO.png

Exit Stage Left?

Claria, provider of the GAIN adware client, recently announced it was exiting the adware business entirely. Claria’s GotSmiley site didn’t come up as a paid result when we searched for ‘smiley’ or ‘emoticon,’ but the homepage still exists as of the time of this writing and still bundles the GAIN client. SiteAdvisor will continue to track practices at Claria and GotSmiley.

Can't Smile Without You

As with so many categories where we find a lot of red rated sites, there are plenty of safe places to get smilies. Here are some options categorized by IM application.

• Yahoo! Messenger – SmileyUtility is free of charge and unrelated software.
• MSN Messenger - Emoticons Plus 3.1 is free to try for 30 days, but costs $20 to buy.
• AOL Instant Messenger – The AIMFace Web site offers 500 free emoticons. Our e-mail registration did result in six e-mail newsletters per week.
• AOL Instant Messenger -- RunABot offers 1,000 free smilies and doesn’t require an e-mail registration.
• IRC – Try out IRC Ice Chat for some cool smiley graphics.
• Trillian - Free instant messenger software that handles screen names from some of the most popular IM software providers.
• GetSmile – GetSmile’s download is free forever, as long as you don’t mind the word “demo” in the upper corner of each emoticon graphic. Getting rid of that costs $20.

May 09, 2006

10 eCard Sites To Stay Away From This Mother’s Day

Posted by Jonathan Cohen at 10:52 AM

Kids of all ages will send millions of good-humored e-cards to the e-mail inboxes of mothers across America this May 14th. Thinking about sending an e-card to your mother this year? Sons and daughters beware. Choose the wrong Web site, and your inbox could receive dozens, hundreds, even a thousand unwanted e-mails long after Mother’s Day.

E-Cards became popular alternatives to paper greeting cards in the 90s. What an e-card lacks in old fashioned, tactile pleasure, it makes up for with music, animation and interactivity. According to the Greeting Card Association, Americans send approximately 420 million e-cards every year, making Mother’s Day the third busiest holiday for the greeting card business, after Christmas and Valentine’s Day.

Search for e-cards using SiteAdvisor’s browser plug-in, and you’ll find the majority of e-card sites get green ratings. But there are enough risky sites out there that users ought to take caution. Searching for “mother’s day card,” below yielded two red rated sites on the first page of results. Clicking randomly on the page would send the user to an unsafe site 10% of the time.

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Use Caution Here

Here are ten e-card sites to stay away from this Mother’s Day (and any other day, for that matter). Links go to respective SiteAdvisor site details pages.

2000greetings.com
When we signed up here, our inbox filled up with subject lines touting offers from major national advertisers like JC Penney, Tiffany, and Overstock.

fun-e-cards.com
Get the joke? Fun… e-cards… funny e-cards. SiteAdvisor hates to be a killjoy, but there was nothing fun about the 29 spammy e-mails per week we received after we signed up.

freewebcards.com
Unless your mother needs a tax refund, auto loan or credit card, go elsewhere for your e-card. Those offers were among the 36 e-mails we got each week after signing up here.

ecards_2.png

funsilly.com
After we signed up here, we received 50 e-mails per week. One promised to tell us “How to Have a Happy Life.” Our best suggestion: Avoid Web sites like this.

funnyreign.com

Funnyreign reigns as one of the highest volume, non-adult Web sites in SiteAdvisor’s vast database. Our e-mail sign-up received an incredible 1,075 messages per week, on average.

fukkad.com
This aggregator of light-hearted material (jokes, quotes, poems, etc.) used an Active X prompt to install Roings adware, IMIServer and TargetSaver during one of our test visits. (links go to respective McAfee Web threat definition pages)

celebwelove.com
Searching for a celebrity-themed e-card for Mother’s Day might bring you to Celebwelove.com, but how long you stay depends on where you click. Affiliation analysis of this site shows that users are re-directed to other red rated sites, often without their knowledge.

ecards_3.png

eforu.com
This site provides greeting cards, as well as celebrity photos and a joke directory. It also attempted to install malicious software on our machine without our consent.

ecard4all.com
More Active X badness here. Similar to our visit to fukkad.com, ecard4all left our test machine with Roings and IMIserver.

myfuncards.com

This heavily trafficked e-card site requires users to download a “free” toolbar in order to access 1,000 e-cards. The toolbar includes unrelated items like Smiley Central, Cursor Mania, Popular Screensavers, the MyWebSearch search box and Search Assistant. There are easier ways to make Mom happy.

So What’s A Son Or Daughter To Do?

As in most categories we’ve tested, there are safe e-card sites. In fact, many of the best known and most popular e-card sites tested safe and offer a selection of free cards. However, these e-card players reserve the best material for their paid subscribers. Links go to respective greeting card sites.

AmericanGreetings.com
American Greetings and its subsidiaries, BlueMountain.com and EGreetings.com, account for 275 million unique visitors a year from around the world. Each site has a different pricing structure (from $14-$20 annually).

Hallmark.com
The well-known greeting card company has a free selection of Mother’s Day e-cards that can be accessed from their front page.

123greetings.com
Mother’s Day cards with titles like “Have A Bee-utiful Day” and “You’re Berry Berry Special.”

WorldWildlife.org
Non-profits and activist groups also offer free cards. E-Cards from the World Wildlife Fund feature wild animals or magical sea creatures and sometimes send not so subtle messages to donate.

May 05, 2006

More Failing Grades: Spyware Quiz Update

Posted by Hannah Rosenbaum at 06:00 PM

A quick update: on April 25 we posted the initial results of the Web’s first ever “Spyware Quiz”. A week and a half later, the number of quiz takers has jumped from 14,000 to over 97,000 (thanks in part to a mention on techie news site Slashdot) but quiz scores have remained consistently poor. The test, which asks users to identify the safe sites in popular categories (screensavers, smileys, free games, lyrics, and file-sharing applications), continues to confirm that users have an extremely difficult time distinguishing between safe sites and sites littered with spyware. Our test, which required users to judge safety based on the site’s appearance, illustrates that appearances provide little indication of site safety.

• An alarming 96% tagged at least one dangerous site as safe.
• The average user got 5 out of the 8 questions correct, or a score of 63%. Not exactly a grade to tack up on your fridge.

quizanswers_may5.png

The lyrics question continues to prove particularly difficult: only 26% of quiz takers correctly identified azlyrics.com as the spyware-free lyrics site. Sleek looking blubster.com also tricked many users into thinking its p2p program is safe: 40% of quiz takers got this question was wrong. Blubster’s home page may appear clean, but its download is anything but.

More recent quiz takers did perform better at identifying eMule as a spyware-free file-sharing application. Our initial results revealed that only 39% of quiz takers got this question right while our latest results find that 51% of quiz takers answered correctly. This is likely due to greater familiarity and usage of eMule among frequent Slashdot readers.

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These latest results further emphasize the dangers users face when searching online for free downloads. Appearances deceive. No matter how sharp a site’s design may be, spyware could be lurking beneath the surface. Even the most experienced Internet users may fall victim to being fooled into thinking a dangerous site is safe.

Some test takers complained that they know enough to avoid these categories entirely and that others should too. A safe practice, no doubt. But not necessary. There are many safe alternatives, even within categories that attract adware and spyware. Others said the test is flawed because the taker is asked to judge site safety solely by its appearance. We submit that this is exactly what most users do, including many Web experts. To the users who say they carefully perform their due diligence at every site before downloading, we support your caution, but we believe that for the vast majority of the browsing public, we don’t think that it’s reasonable to expect users to always have to spend an extensive amount of time investigating a site’s practices. That’s why SiteAdvisor’s done the digging for you- there are plenty of safe download sites out there and we want to make it easier for you to find them.