« Change to our privacy policy | Main | Microsoft OneCare incorrectly tagging SiteAdvisor; Solution in progress »

Problems Accessing Gmail?

Posted by Shane Keats on December 6, 2007 11:36 AM

We’ve been hearing from some of our users that their systems are slowing to crawl when trying to access Gmail. Ugh!

It turns out Google’s November Gmail release included some fairly significant, and unexpected, changes that are affecting many SiteAdvisor users on the Internet Explorer 7 platform. The effect is unacceptably high CPU usage.

We’re finishing a patch now that will go out to all our users the week of December 10.

In the meantime, add google.com to SiteAdvisor’s Do Not Warn list and reopen the browser. Doing so will alleviate the issue.

donotwarn.png

addthiswebsite.png

For step-by-step instructions, please visit McAfee's support center.

TrackBack

TrackBack URL for this entry:
http://blog.siteadvisor.com/mt/mt-tb.cgi/94

Comments

When trying to get Gmail, all I get is a blank page. This just started with no changes to the system nor the programs. One message said to look at the popup blocker.
Help

Posted by: Evan Emett | January 16, 2008 09:28 PM

Post a comment

(If you haven't left a comment here before, you may need to be approved by the site owner before your comment will appear. Until then, it won't appear on the entry. Thanks for waiting.)